0871 789 8750
Calls cost 13p/min plus standard access charge
The UK Passport Office also known as Her Majesty’s Passport Office (HMPO) is a division of the Home Office of the UK Government that provides passports for British nationals all around the world, it was formed in 2006 is a division of the Home Office in the United Kingdom. It provides passports for British nationals worldwide and was formed on 1 April 2006 and includes subsidiaries including the General Register Office for England and Wales which produces life event certificates for birth, death, marriage & civil partnerships.
The UK Passport Office’s head office is in 2 Marsham St, Westminster, London SW1P 4DF as part of the home office including offices in London, Glasgow, Belfast, Peterborough, Liverpool, Newport and Durham including additional offices for interviews for first-time applicants for UK passports.
Passport Office UK General Enquiries – 0871 789 8750
To get in touch with the Passport Office General Enquiries please use the contact number 0871 789 8750. Be aware that when applying for a passport you will need a large amount of personal information for them to identify you and record it in their secure database. Her Majesty’s Passport Office is responsible for ensuring the safety and security of everyone in the country and is the first line of defence against any possible malicious attack and a big part of this is identity verification. Callers will be subjected to a lengthy identity verification process which could include information such as your full name, address, date of birth and National Insurance number. Please ensure that you have these with you when calling and be prepared to repeat them multiple times as you may be transferred, the process can take some time but it is done with the safety of yourself and the country at mind so please be patient when calling.
You can use this phone number to also get in touch with the government regarding your eligibility for a UK passport, get information on the nearest Passport Office branch. Or get information regarding the fees and how to pay them. They will also help with any guidelines or clarification that you need, such as passport photo standards or countersigning.
Phone lines are open from Monday to Friday between the hours of 8:00am to 8:00pm. On weekends and public holidays the passport office is still open but has a reduced number of work hours which run from 9:00am to 5:30pm. Alternatively you can ring 0300 330 0901 which may be cheaper depending on the rate charged by your mobile or landline operator.
Alternative HM Passport Office Contact Methods
You can also also write to the passport office using the postal address below:
HM Passport Office
PO Box 767